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Workspace & support

Why is a feature greyed out?

Check workspace settings, permissions, connections, and billing status.

Check these conditions

  • Workspace setting: an administrator can review Settings → Features.
  • Permissions: ask a brand administrator whether your role allows the action.
  • Connection: connect the provider and select the account or property the feature needs.
  • Billing status: an expired trial or inactive subscription may block actions.
  • Provider availability: some integrations depend on external approval or rollout.

A higher-priced plan does not automatically unlock a missing feature. Standard and Pro Unlimited differ in billing, not feature tiers.

Community and Postiz are currently parked. Reconnecting an account or changing a setting does not reactivate them.

Help article badges describe workspace controls or provider availability. They do not read your account's current permissions or connection status.

Updated September 15, 2026

Why is a feature greyed out? · Berchtold Help