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Send the closing transmittal to the title company

Make the closing transmittal from the deal when it goes under contract. Berchtold files it on the deal and drafts the email to the title company for your approval.

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The closing transmittal is a one-page summary of the deal for the title company. Berchtold makes it from the deal's facts. It has the property, the price, the dates, the commission and everyone on the deal.

Nothing goes to the title company until you approve the email.

What Berchtold does

When you create the closing transmittal, Berchtold does four things:

  1. It makes a PDF with your logo and your office address.
  2. It adds the PDF to the deal's Documents, in Closing.
  3. It adds a copy to the deal's linked transaction, if the deal has one.
  4. It drafts an email to the title company with the PDF attached. The draft goes to your Inbox.

A fact that the deal does not have shows as TBD. The draft lists these facts. For example: "Missing on the deal: earnest money, lender." The lender shows N/A on a cash deal. A commission percent that the deal does not have shows ---.

Create it on a deal

Open the deal

The deal must be under contract or closed.

Create the document

In Documents, select Create document, then Closing transmittal. It takes about 30 seconds.

Read what happened

Documents shows what is missing on the deal. It also says if the copy went to the linked transaction. Select Review the email to open the draft.

To fix a TBD, fill in the deal. For example, set Earnest money in Contract terms. Then create the document again. The new file replaces the old one on the deal. The draft in your Inbox gets the new file, and your edits to its text stay.

When the deal has no title company

The document is still made and filed. Next steps then asks you to add the title company. Add the title or escrow officer in People, with an email. Then select Create the email in Next steps.

Approve the email

Open the draft

Open your Inbox, or select Review draft in the deal's Next steps.

Check the file and the text

Select Open to read the PDF. Edit the text if you need to, then select Save edits.

Approve it

The email goes out in your name, with the PDF attached. Replies come to you. To make the file again first, select Create it again.

The email goes to everyone on the deal in the title or escrow officer role.

Make it when a deal goes under contract

An automation can do all of this for every deal.

Add the automation

Open Automations, then Templates. Choose Send the closing transmittal to the title company.

Check the email

Open the step Draft the email to the title company. Change the subject or the text if you want.

Publish it

Select Publish. From then on, a deal that goes under contract gets the closing transmittal and a draft in the owner's Inbox.

If the deal has no title company yet, the owner gets a notice. The draft is made when someone adds the title or escrow officer.

Change the closing transmittal

People with the Configure permission in CRM can change the template.

Open the settings

Open Deals, then Pipelines. In More pipeline settings, choose Document templates.

Change the rows

Rename a row, or clear Show to hide it. Select Add row to add any deal field, custom fields too.

Preview and save

Select Preview to see the document for a sample deal or one of your deals. Then select Save.

Reset to built-in brings back the original rows. The document's name, address and logo come from your brand settings.

Updated October 7, 2026

Send the closing transmittal to the title company · Berchtold Help