Inbox is now Approvals, with one count

The section with the work that waits for your decision is now Approvals. One number counts it on the web, in the phone app and on the app's icon.

Inbox is now Approvals, with a clock icon. The name says what it holds: the work that waits for your decision. Old links still work.

One count

The number on Approvals counts what waits for you in this workspace:

• messages to approve or send;
• posts, cards and other items you may decide;
• files that wait for your review;
• appointments that wait for your answer.

The phone app shows the same number.

Ask once more

Anything that leaves Berchtold asks once more and names who gets it or where it goes. That includes an email, a post, a card and a document for signing. Select Send or Approve to send it, or Cancel to keep it waiting.

A clearer menu and Home

• Work now starts with Goals, Campaigns and Tasks, then Contacts and Deals.
• On a desktop, Home shows Today and Recent lead activity side by side. New leads are in view without a scroll.
• A new lead that nobody reviewed stands out. The header says how many wait, for example 2 new leads to review.

Claude, ChatGPT and Muse can count what waits for you and decide an item. Before anything leaves Berchtold, they show a preview and ask you to confirm. See Reviewing approvals.